New partnership will help save more lives across the East Midlands

EMASWe have partnered with a second UK ambulance service, East Midlands, to reduce death from life-threatening illnesses and injury, including cardiac arrest.  GoodSAM is revolutionising emergency response, with a further four UK Ambulances Services set  to adopt the platform in the coming months. With support from Nesta, it is anticipated that the platform will be UK wide by 2019.

Dr John Stephenson, Associate Medical Director at EMAS, said: “We respond to around 50 calls every day that are categorised as being immediately life threatening such as cardiac arrests.

“We have thousands of qualified people across the region; paramedics, police colleagues, nursing staff, etc; who would be willing to help someone but if they haven’t heard that shout for help they don’t know an emergency is happening nearby. GoodSAM allows us to make that shout for help louder.”

For every minute someone who is in cardiac arrest does not receive Cardiopulmonary Resuscitation (CPR) or defibrillation, their chance of survival fall by 10%. When someone is in cardiac arrest seconds count, while the ambulance service may arrive within minutes it is vital to alert people with the right life support training skills who are in the immediate vicinity of the patient to start CPR until ambulance personnel arrive.

The Good Samaritan lifesaving community are of off-duty medical staff and people who are trained in  CPR. The app means they can now be automatically alerted directly to a nearby emergency when a 999 call is received by East Midlands Ambulance Service (EMAS). This means that when someone dials 999 and reports a patient as ‘not conscious and not breathing’, in addition to dispatching an ambulance, five nearby GoodSAM responders are also alerted.  Details of the nearest defibrillator (AED) are also provided to responders, through the app’s Defibrilocator – the world’s largest AED Registry. By arriving a few minutes before the ambulance and undertaking high quality resuscitation, survival from cardiac arrest is set to be transformed. The system does not replace the Ambulance Service, with an East Midlands Ambulance crew continuing to be dispatched in the usual way.

 

Commenting on the partnership, GoodSAM’s Technical Director and Co-Founder, Ali Ghorbangholi said: “There are first aid trained people all around us but usually the first they know of a neighbour having a cardiac arrest is an ambulance appearing in their street. If they had known and started CPR a few minutes prior to the ambulance arriving, chances of survival can be considerably increased. GoodSAM makes this possible, connecting those with the skills to the people in their minute of need.

“We are delighted that the East Midlands Ambulance Service has partnered with us and would urge other organisations and medically trained individuals around the world to continue to do so as well. Everyone who has a smartphone has a life-saving device in their pocket.  They just need to download the GoodSAM app in case they ever need to use it.”

EMAS is the first UK region outside of London to integrate with GoodSAM. The technology has been successfully integrated into the London Ambulance Service’s CAD) for over a year and a half and is being triggered 20-30 times a day. Several survivor stories of Londoners have emerged.   Thanks to funding from the Cabinet Office and Big Lottery Fund, GoodSAM continues to innovate and scale across the UK.

Both the GoodSam Alerter and Responder apps are available to download free for Android and iOS from iTunes and GooglePlay.

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Happy New Year – 2017!

Happy New year from GoodSAM !

We just wanted to thank you for being part of the GoodSAM community this past year and say 2017 is looking even more exciting.

screen-shot-2016-12-31-at-21-47-14The earlier CPR and AED use that the GoodSAM system enables really is saving lives and as our responder density and integration with more ambulance services grows in 2017, this will increase even more. We can only do this with your support – please do stay logged in and if your certification / ID expires, please upload a new one.

goodsam-pro-screenWe have a new video too which you can use to explain GoodSAM to other friends and colleagues who might be potential responders. Please do share it!

The GoodSAM features grow and grow, so much so that we have now developed GoodSAM Pro – this does even more allowing formal booking on / off of CFRs and co-responders for shifts and specific dispatching with full CAD integration. For more details see www.goodsamapp.org. screen-shot-2016-12-31-at-21-47-22This has the potential to make huge efficiency savings and is much more convenient to use. It works on any smartphone and is also being made ready for the Emergency Services Network.

There’s a new video for this too! Again, please do spread the word!

Thank you so much again for your support.

Wishing you a very safe and peaceful 2017.

The GoodSAM team.

Merry Christmas from the GoodSAM team

Thanks for being part of the GoodSAM community!

It’s been an incredible year with GoodSAM, being used in the UK, Australia, New Zealand, the US, Canada, India, Brazil and across Europe!

Did you get alerted? Thank you for responding if you did! In London alone there have been over 10,000 activations!

Most of the ambulance services in the UK, and others around the world are now lined up to integrate next year so it’s very exciting times ahead.

And there are a host of new tools within GoodSAM Pro that will revolutionise pre-hospital CFR response! Do keep an eye out!

Please continue to encourage others to join. If you work in a hospital, please tell your Resus leads to get in touch. If you’re in the Police or Fire Service, can we get your service on board? – Please do tell those in charge about the platform!

And if visiting your folks this Christmas, please do download the alerter app on their phone. It can then alert their neighbours as well as dial the emergency services if needed.

Wishing everyone a peaceful Christmas and all the very best for 2017!

Mark and Ali
and the rest of the GoodSAM team.

GoodSAM Xmas

GoodSAM helps Cardiac Arrest Survivor

Two off duty Ambulance staff and St John Ambulance volunteers were able to help save the life of a martial arts enthusiast who suffered a cardiac arrest after they were alerted to the emergency by the GoodSAM App.

Rachel Love (an Incident Response Officer for London Ambulance Service) and Andrew Larby (a Paramedic with LAS) were running a training session for community first responders (CFRs) at Bromley ambulance station, when they were alerted to the cardiac arrest at a nearby church hall via GoodSAM.

Rachel and Andrew (1)

Rachel and Andrew

The pair rushed to the scene to find a 53-year-old man being given cardio-pulmonary resuscitation (CPR) by another member of the taekwondo club. They used the automated external defibrillator (AED), which they had with them because of the training session, to deliver an electric shock to the man’s heart.

They then administered five more rounds of CPR which revived the casualty just as London Ambulance Service paramedics arrived at the scene.

“I couldn’t believe it when he started breathing again and said ‘I can see you’,” said Rachel.

Rachel, an incident response officer with London Ambulance Service, explained how a series of coincidences meant they were both in exactly the right place at the right time She explains: “The CFR training session was running late which was lucky because otherwise we wouldn’t have been nearby. Thankfully, we were close enough and had the right life-saving equipment to make a difference.’

The casualty was taken to hospital where he made a good recovery after undergoing angioplasty. He is returning to work in London this week.

Dr Mark Wilson, Medical Director of the GoodSAM app said: “This is a fantastic example of how GoodSAM technology can help save lives. There are thousands of first aid trained and off duty professionals who can know how to perform high quality CPR and use an AED.   The app simply connects these good Samaritans with members of the public in their minute of need.  If more people, both medically trained and not, downloaded GoodSAM we could have more outcomes like this.”

Anyone can download GoodSAM App free:

WORLD FIRST: Secure live video streaming technology for GoodSAM

GoodSAMVideoGoodSAM has become the first emergency healthcare app in the world to develop a secure in-app live video streaming function. Via a smartphone, the app’s new function can now provide emergency care providers and registered first responders the ability to see a patient on scene and assess the severity of their injuries remotely, which can help determine correct resources and urgency of care needed.

The app, which uses GPS technology to alert trained first responders including off duty doctors, nurses and paramedics, to nearby medical emergencies, is available to download free on any smartphone device.  The video function, which is currently available on iOS software and will soon be available on Android, is embedded within the app.  Among its many benefits; nearby medically trained first responders who have accepted to help the patient can, in advance, see the seriousness of the patient or the safety of the scene; emergency care providers that integrate with the app can see exactly what is happening on scene, which could aid dispatch decisions and; in major incidents it could provide rescuers with direct access to what is going on, on the ground.

Commenting on the innovation, GoodSAM’s Medical Director Dr Mark Wilson, said: “This is a major breakthrough in healthcare technology. The possible benefits to patients are incredible.  Allowing medical professionals access to see a patient can help in assessing the patient’s needs. Via the app, the responder can see the patient and the scene and as ambulance services utilise the technology it may aid appropriate resourcing. A picture paints a thousand words and in many ways this can bring the emergency services to the scene immediately.” 

The app uses numerous technologies to ensure that high levels of security and patient confidentiality are maintained. GoodSAM’s Technical Director Ali Ghorbangholi who led the development of the App explains, “GoodSAM’s new video streaming function offers end-to-end encryption between users on all servers ensuring private, safe and secure real-time communications.  In transferring the data between users, the data is first encrypted using the Datagram Transport Layer Security, which prevents sniffing or information tampering. To further reinforce this, the app also encrypts video and audio data via the Secure Real Time Protocol method, ensuring that voice and video traffic cannot be heard or seen by unauthorised parties.” 

The GoodSAM App can be easily integrated into an ambulance service’s dispatch system to automatically alert a community of off-duty ambulance staff and people trained in life support directly from a 999 call. The London Ambulance Service recently became the first ambulance service in the world to use this function. The App is now hoping to create similar partnerships with other global ambulance services and the live video streaming function is now available for any organisations who wish to utilise it.

When a member of the public comes across a medical emergency, by touching the GoodSAM emergency button it will immediately dial 999 but while the caller is talking to the emergency control operators, their phone is also alerting first responders within 200 metres who can help until the emergency services arrive.  The video function can be simultaneously accessed by multiple parties if needed; the first responder while they are on route to help, or by ambulance services who integrate the technology into their dispatch system.

With over 7,000 first responders currently signed up as Good Samaritans across the world, the creators are appealing for more medically trained people to sign up as ‘responders’ and to members of the public to become ‘alerters’. Both the GoodSAM Alerter and Responder apps are available free to download for Android and iOS from ITunes and GooglePlay.

Dr Wilson added: “If someone is in cardiac arrest the earlier quality CPR can be performed, the better the chance of patient survival.  GoodSAM alerts nearby first responders that can go and help before the ambulance service arrives.  If a defibrillator is readily available, the location of which is shown on the GoodSAM app, patients are up to six times as likely to survive. Everyone who has a smartphone has a life-saving device in their pocket.  They just need to download the GoodSAM app in case they ever need to use it.” 

For media enquiries please contact s.murphy@goodsamapp.org

 

 

 

November Newsletter

GoodSAM Nov NewsletterThanks for registering with GoodSAM! With so much going on we thought we’d send out a newsletter to keep you up-to-date. Here’s a brief run down!

ENDORSEMENT BY THE UK RESUSCITATION COUNCIL:resus-logo

You may have noted that the new Resuscitation Council (UK) 2015 Guidelines place increased emphasis on early CPR and the AHA guidelines suggest the use of social media to crowd source early bystander CPR. AHA GuidelineSummaryBecause the governance framework around GoodSAM is robust, we are very pleased that this has enabled the Resuscitation Council (UK) to endorse the GoodSAM App.

Dr Carl Gwinnutt, President of the Resuscitation Council UK explained: GoodSAM is a powerful tool, using modern technology, that can make a difference in an emergency situation. I would encourage all those trained in resuscitation to download the app and register as a responder. We look forward to watching this fantastic app succeed and its progress’

PARTNERSHIP WITH LONDON AMBULANCE SERVICE:

The strong governance has also enabled GoodSAM to partner with some world leading Ambulance services, and we are very pleased to announce our partnership with the world’s biggest ambulance service, London’s Ambulance Service.

Community Life Saver Density across London

Responder density across London

The GoodSAM system is now linked in with the computer aided dispa
tch mechanism. This means if someone dials 999 for a cardiac arrest from within the M25, not only will an ambulance be dispatched in the normal way, but the system will alert the three nearest off duty paramedics / responders.

The GoodSAM system is built such that individual organisations can administer their own responders, then with local agreements, the statutory ambulance service can harness these responders when there is a life critical emergency near them.

Chris Hartley-Sharpe (London Ambulance Service) explaining the system

Chris Hartley-Sharpe London Ambulance explains the alerting system

Chris Hartley-Sharpe, Head of First Responders at London Ambulance Service said on BBC News London on 22nd October: “We are delighted to be working in partnership with the GoodSAM team.  It’s a well-established fact that the sooner effective CPR is started, the better the chance of survival for the patient. Getting a defibrillator to someone in cardiac arrest further increases their chance of survival.

OTHER NEWS IN BRIEF:

The GoodSAM platform continues to grow around the rest of the world too. For example, the system is integrating with New South Wales CAD and being used by the SAVE LIFE Foundation in India. The Map of responders is growing rapidly! Please make sure you stay logged in and spread the word to others trained in Life Support!

WorldResponderMapp

 

London Ambulance Service Partners with GoodSAM

We aspire to have the highest levels of governance in GoodSAM. All responders are checked and approved and their training is confirmed.

This has meant we can partner with some world leading Ambulance services, and we are very pleased to announce our partnership with the world’s biggest ambulance service, London’s Ambulance Service.

Community Life Saver Density across London

Community Life Saver Density across London

The GoodSAM system is now linked in with the computer aided dispa
tch mechanism. This means if someone dials 999 for a cardiac arrest from within the M25, not only will an ambulance be dispatched in the normal way, but the system will alert the three nearest off duty paramedics / responders.

The GoodSAM system is built such that individual organisations can administer their own responders, then with local agreements, the statutory ambulance service can harness these responders when there is a life critical emergency near them.

Chris Hartley-Sharpe (London Ambulance Service) explaining the system

Chris Hartley-Sharpe London Ambulance explains the alerting system

You may have seen a brief article on BBC News London on 22nd October.

The full press release is below. Once again we’d like to thank our wonderful colleagues at LAS – we are throughly enjoying making this a reality with you!

Press Release:

22nd October 2015

GoodSAM Partners with London Ambulance Service to Save More Lives in London

GoodSAM, the app which uses GPS technology to alert trained first responders including off duty doctors, nurses and paramedics, to nearby medical emergencies, has partnered with London Ambulance Service on an exciting new project. This Good Samaritan life saving community of off-duty ambulance staff and people trained in life support, can now be automatically alerted directly from a 999 call via London Ambulance Services (LAS) Computer Aided Dispatch service.

The sooner quality Cardio Pulmonary Resuscitation (CPR) is started, the better the chance of patient survival. If a defibrillator is readily available (the location of which is shown on the GoodSAM app), patients are six times as likely to survive.

Volunteer responders with basic life support skills who are affiliated or trained to an LAS Standard can register on the GoodSAM app selecting London Ambulance Service as the verifying organisation. Those who are not LAS trained or affiliated should select GoodSAM as the verifying organisation.

This system does not affect the normal ambulance response. When LAS receive a call that is likely to be a cardiac arrest, an ambulance is dispatched in the usual way. The system concurrently alerts the three nearest responders who have the app on their phone and who may be literally next door.

If the responder is available and has already been approved through the governance process administered by London Ambulance Service for its own staff and members of the public with basic life support skills trained to an LAS standard, they can accept the alert via the GoodSAM app and make their way to the location of the incident.

If the volunteer responder is not in a position to accept the alert, it can be declined and will get diverted through to the next nearest responder.

The responder will also be advised of the location of the nearest defibrillator. When a public access defibrillator is used in cardiac arrest, the overall survival rate to discharge is 58.6 per cent.

By ensuring a patient has a patent airway and quality CPR is in place in those few minutes, the patient is more likely to be successfully treated when the ambulance arrives.

Chris Hartley-Sharpe, Head of First Responders at London Ambulance Service said: “We are delighted to be working in partnership with the GoodSAM team.  It’s a well-established fact that the sooner effective CPR is started, the better the chance of survival for the patient. Getting a defibrillator to someone in cardiac arrest further increases their chance of survival.

“By working with GoodSAM, we have introduced an integrated and seamless approach that will enable our volunteer responders to be alerted via the GoodSAM app to a patient in cardiac arrest nearby.

“For example, if our control room receives a 999 call about someone in cardiac arrest on Bond Street, an alert would go to the nearest volunteer responder via the GoodSAM app.

“They could accept the alert and make their way to the patient.  It is important to stress the responder is an additional resource to the emergency ambulance response, which is deployed as normal to a patient in cardiac arrest.

“While we are actively encouraging our own clinically trained staff and LAS accredited members of the public to sign up as volunteer responders, we are also working with other emergency services to help promote the GoodSAM app to their staff. They too would need to demonstrate that they had the skills required to be a volunteer responder.”

Dr Mark Wilson, GoodSAM’s Medical Director, said: “If a patient has a cardiac arrest or a traumatic head injury, it is the first few minutes after the incident that determine the outcome – life, death, or long-term brain injury.

“But in this time frame, we could never have enough ambulances to be on scene and able to provide treatment within two minutes. That is why we need to alert people with the right life support training skills.

“We are delighted that the London Ambulance Service has partnered with us and would urge other organisations and medically trained individuals around the world to continue to do so as well.”

The GoodSAM App also has a built in Defibrilocator function, app users can also easily identify public access defibrillators This has mapped over 13,000 defibrillators. With over 5000 first responders currently signed up as Good Samaritans across the UK the creators are also appealing to members of the public to become ‘alerters’ to trigger the alert if they come across a patient in need.

Both the GoodSam Alerter and Responder apps are available to download for Android and iOS from ITunes and GooglePlay.

–END—

PRESS ENQUIRIES

Siobhra Murphy
s.murphy@goodsamapp.org

 NOTES TO EDITORS

www.goodsamapp.org

How the GoodSAM App works

In a life threatening emergency anyone who has downloaded the GoodSAM Alerter app can simply open it and press ‘Call for Help’. The app identifies their geographical location and as soon as the call is confirmed as a medical emergency the app does two things simultaneously; dials 999 to request the emergency services and sends a group alert to the nearest GoodSAM Responders.

When a GoodSAM Responder receives an alert, using the app they can either accept the request for help or reject it if they are unavailable. If they reject the request or don’t respond within 20 seconds, the next nearest responder is alerted.

The person triggering the alert is advised that a group of responders has been alerted and notifies them when a GoodSAM Responder is on their way.

The app guides the GoodSAM Responder to the exact location of the alerter and identifies where the nearest defibrillator is located. A built in messaging service means the alerter and the responder can communicate on route if required.

Once on scene a GoodSAM responder can reassure the patient and begin performing basic first aid and life support as required before handing over the emergency services.

There is a firm governance process in place and all Good Samaritans are verified manually.

Defibrilocator

When someone goes into cardiac arrest, every minute without CPR and defibrillation reduces their chances of survival by 10%*.

A defibrillator is a machine that delivers an electric shock to the heart when someone is having a cardiac arrest and there are a growing number of defibrillators available in public places for first aiders to use in an emergency.

The GoodSAM app can pinpoint the nearest defibrillator based on known information. Whether a GoodSAM Responder or Alerter, uses of the app can add to this register making it the most comprehensive and reliable source of defibrillator information.

GoodSAM users can do this by taking photos of any defibrillators they locate and upload them to the app, noting their type, condition and most importantly their accessibility.

*British Heart Foundation

ABOUT GOODSAM (WWW.GOODSAM.ORG)

GoodSAM Easter Update

Here’s the latest news from the GoodSAM team! App Updates: GoodSAM IDThe latest iOS update is out (with Android and Windows updates coming out any day). There are some great new features including

  • An ID tab
  • Satellite and Hybrid Maps
  • “I have a defib” and “I’m on scene” buttons
  • And some general all round fixes which mean no more scrolling!

More importantly, thanks to our friends at London’s Ambulance Service (LAS – Happy 50th Birthday this week guys) and with the help of NESTA, the finishing touches are being made to enable the GoodSAM system to work with LAS Computer Aided Dispatch… more details to follow, but please ensure you stay logged into the App.GoodSAM Map Print LAS logo Support for Non SmartPhones! if you don’t have a 3G signal, the system will send you a text message rather than a push notification… We’ve established this for more remote communities and especially in countries were signal is more unreliable. And if you don’t have a smart phone, you can still be activated!!!! If you log into your profile you can set where you live and where you work… and the times you are at these two locations. The system can then send a text message to an old non-smartphone if there is an alert near where you are! SMS responder Other updates: And theres loads of other stuff going on – especially on the international front. We’ll be writing more very soon! As always, thank you for being part of the GoodSAM community. Please do continue to spread the word amongst colleagues who can sign up as responders and family, friends and patients as alerters…

London Ambulance Service and GoodSAM…

It’s been a while – but we’ve been v busy! Here’s a quick update:

We’ve been working away updating the Apps with some exciting new features (watch this space – should be out on iOS in the next week). These include an ID page, additional “I’m on scene” and “I have a defib” buttons and a whole host of changes to make the App more smooth.

Testing the LAS - GoodSAM CAD Integration

Testing the LAS – GoodSAM CAD Integration

And we are delighted to report that working with LAS is coming along swimmingly. After some fun testing on Friday, we will be doing some more testing over the next month, followed by a soft launch around May and a formal launch in June. Please do keep switched on and logged in!

And there’s load going on on the international front as well… more to follow.

In the mean time – please ask your colleagues to download the responder app if they are qualified, and ask everyone else to download the alerter app!

Thanks again for the incredible support!

The GoodSAM Team

Have a GoodXMAS ! And a Great 2015

YOU are GoodSAM – thanks for being part of our wonderful community –  it is the network of people that make it what it is… Here’s what you have achieved this year! The network only launched in August and following the incredible press coverage (thanks @LDNairamb) over 3000 trained responders signed up! And since then the network has continued to grow – there are now responders all over the world and we are working with multiple ambulance organisations and charities.

  • In the UK for example we are integrating with out friends at London Ambulance Service (@LDN_Ambulance)
  • In Australia we are working with a number of partners – really exciting stuff coming in 2015! Watch this space!
  • In India we are are working with @savelifeindia with a plan to provide a community based emergency response for road traffic accidents.
  • In Ireland we have had a phenomenal uptake from multiple organisations. If you wish you can now register under CFR Ireland.
  • And there are responders across the USA, Canada, in many countries in Europe and in South Africa. WorldMap of GoodSAM responders

Please don’t stop! Keep logged in and keep encouraging others to sign up as alerters and responders! The tech developments over the last 6 months have also been mind blowing (well done @alighorbangholi). In addition to the standard Apps coming out across all platforms, the defibrilocator function was launched and the system now has the largest database of defibrillators – over 12,000! Thank you to all those who have uploaded defibs. The ability for organisations to register and hence view where all of their responders are (which has important uses for Major Incident Management) also came online (let us know if this interests you!) And we got some awards including a “Point of Light” award from the UK Prime Minister (thanks @Number10gov). And 2015 is already looking incredibly exciting with a new major App update coming in January that will allow you to sign on with your Google/Facebook/Linked in account. So… while visiting friends and relatives this Christmas – do take the opportunity to download the alerter app on their phone and explain to them how it works! It may just save their or one of their friend’s lives…. Thanks so much again for being part of the GoodSAM community. Have a safe Christmas and great 2015! Very best wishes The GoodSAM team